Improving customer satisfaction in eCommerce

The Internet has changed the nature of business, forever. Today, customers buy from all over the world and while there are certain mega-retailers, like Amazon, anyone can start an online business for very little investment. The very ease with which an Internet business can be started means that competition is high. There's no such [...]

Improving customer satisfaction in eCommerce2017-11-08T09:46:44+00:00

eCommerce Website Development – think like a shopper

Large amounts of money are spent every year by numerous companies to understand the psychology of their customers.  The idea is if you can just get into the customer’s head, then you can increase sales.  While this is true, all the customer surveys in the world won't get you into the heads of people [...]

eCommerce Website Development – think like a shopper2017-09-11T12:09:22+00:00