WordPress Support Plan Inclusions
If you’re already one of our customers, then you know that we know your website intimately – because we built it or have at least worked on it. We know the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We’ve been using it for over 8 years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Support Plans.
WordPress CMS, Plugin & Theme Updates
Your website is more susceptible to hacking or functionality issues if it is not kept up to date. Why risk it? Whenever a new release is ready for WordPress core or any of your plugins, we’ll update it for you, so you have peace of mind that security holes are closed quickly.
24/7 Security & Uptime Monitor
Your site will be monitored to keep it secure. When a site goes down it can be for a myriad of reasons, however knowing about it means that something can be done straight away to resolve the issue.
As part of the on-boarding process to a new support plan, we will review your user security and provide recommendations (if required). We will also bolster security and actively monitor your site as an extra line of defense against your site being hacked.
Website Database Optimisation & Site Backup
We take backing up your website seriously! We’ll backup your entire site (files and database) so that in the event something does go wrong, your site can be quickly restored and you can get back to work.
Your Website Is Critical To Your Business
You have a website that is crucial to your business. It generates leads, customers and revenue. It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.
All Software Is Vulnerable
Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.